If for any reason you are not happy with your purchase, please conatact me within 14 days of receipt of your item. This will start the return process, and I will assist you in any way if you have questions. After I receive back the item, I will gladly refund you your money, minus shipping, no questions asked. I strive to make you exceedingly happy with your purchase, and want to extend my customer base. It is important to me that you would recommend my product to your friends and family, and in turn I will to my very best to make your whole again. This is all part of my friendly cusotmer service. Feel free to contact me on via email, geahines@yahoo.com.